Shipping & Support Pause: Japanese Public Holiday Week

Our shipping and customer support will be unavailable during the following dates.

1. Online Orders: Available 24/7
2. Distribution Center: Closed Sep 19 (Sat) – Sep 23 (Wed)
   ● Shipments resume Sep 24 (Thu)
3. Customer Support: Closed Sep 19 (Sat) – Sep 23 (Wed)
   ● Replies resume Sep 24 (Thu)

*Possible shipping delays

International shipments may take longer this holiday season due to increased logistics traffic in Japan and potential flight and customs delays.

*Support response times

Inquiries received during the holiday period will be answered from Sep 24 (Thu) onward.

We're sorry for any inconvenience and appreciate your understanding.